Privacy Policy

1. Introduction

Vrestavia ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform. This Policy describes the categories of information we may collect, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your information. By accessing or using our services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect information in the following categories:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact or lead forms on our site.
• Account and usage information: details relating to how you interact with our dashboard, including login activity, preferences, and feature usage.
• Technical information: IP address, browser type, device identifiers, operating system, and general location data collected automatically when you visit our website.
• Cookies and similar technologies: information gathered through cookies, pixels, and analytics tools to help us understand site performance and user behaviour.

3. How We Use Information

Information collected may be used to:

• Provide, operate, and maintain our website and platform;
• Respond to inquiries submitted through lead or contact forms;
• Improve, personalise, and expand our services and content;
• Monitor and analyse usage trends to enhance user experience;
• Communicate with you about updates, service notices, or requested information;
• Detect, prevent, and address technical issues, fraud, or misuse of our services.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving our platform, and compliance with applicable legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and gather analytics about site usage. You can usually modify your browser settings to decline cookies, though doing so may affect the functionality of certain features. We do not control third-party cookies that may be set by embedded tools or analytics providers.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications;
• Professional advisors where necessary for legal, accounting, or compliance purposes;
• Regulatory or law enforcement authorities where required by applicable law;
• A successor entity in connection with a merger, acquisition, or sale of assets.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

9. International Data Transfers

If you access our services from outside the jurisdiction in which our systems are hosted, your information may be transferred to, stored, and processed in a different location. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain processing or to request portability of your data. You may also have the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our website.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and continued use of our services following any changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact channels listed on our website. We will aim to respond to reasonable requests within a reasonable timeframe.